Your privacy is very important to us. This privacy policy outlines how we collect, use, store, and share your personal information when you visit, purchase from, or interact with our online supplement website.
1. Information We Collect
We may collect the following types of information:
- Personal Information: This includes your name, email address, billing and shipping address, phone number, and payment details when you make a purchase.
- Account Information: If you create an account, we may collect your username, password, and preferences.
- Browsing Information: We collect data like your IP address, browser type, device information, and browsing behavior through cookies and similar tracking technologies.
- Health Information: If you voluntarily provide health-related information (e.g., dietary preferences), it will only be used to personalize your shopping experience.
2. How We Use Your Information
The information we collect is used to:
- Fulfill and process your orders, including shipping and returns.
- Improve your shopping experience by personalizing our services and offerings.
- Communicate with you regarding your orders, promotions, or updates about our products and policies.
- Ensure our website runs smoothly and securely.
- Comply with legal and regulatory requirements.
3. Storing Your Information
We take every precaution to ensure your information is stored securely. Data is protected through encryption, firewalls, and access controls. While we strive to protect your personal information, no method of transmission over the internet or storage is completely secure. We encourage you to take steps to protect your online privacy.
4. Sharing Your Information
We do not sell your personal information to third parties. We may share your data:
- With trusted third-party service providers (e.g., payment processors, shipping companies) to complete your purchase and deliver your order.
- If required by law or to respond to legal obligations.
- With marketing platforms to show you tailored ads, based on your consent.
5. Cookies and Tracking
We use cookies, web beacons, and other tracking technologies to enhance your browsing experience. Cookies allow us to remember your preferences, provide targeted advertisements, and analyze site performance. You can manage or disable cookies through your browser settings.
6. Your Rights
You have the right to:
Access and review any personal information we have about you.
- Request corrections to inaccuracies in your data.
- Delete your personal information, where eligible.
- Withdraw consent for marketing communications or cookie preferences.
- To exercise your rights, please contact us through the information provided below.
7. Updates to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date.
8. Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please don’t hesitate to reach out to us at info@proteinsource.ca
We’re committed to protecting your privacy and ensuring your confidence in shopping with us.